Privacy Policy

Personal Information

When you use our funeral program template service, we may collect the following personal information:

• Name and email address (when creating an account)
• Payment information (processed securely through our payment providers)
• Communication preferences and support inquiries

Automatically Collected Information

• IP address and browser information
• Usage patterns and website interactions
• Device information and operating system
• Cookies and similar tracking technologies

We use your information for the following purposes:

• Providing and maintaining our template design services
• Processing payments and managing your account
• Providing access to purchased templates (templates are delivered for local use)
• Sending important service updates and notifications
• Improving our website and user experience
• Providing customer support and responding to inquiries
• Preventing fraud and ensuring platform security

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: Trusted third-party services that help us operate our platform (payment processors, hosting providers)
• Legal Requirements: When required by law or to protect our rights and safety
• Business Transfers: In the event of a merger, acquisition, or sale of assets
• With Your Consent: When you explicitly agree to share information

We implement appropriate security measures to protect your personal information:

• SSL encryption for data transmission
• Secure servers and databases for account information only
• Regular security audits and updates
• Limited access to personal information
• Secure payment processing through certified providers
• Local browser storage for template customizations (not transmitted to our servers)

Note: While we strive to protect your account information, no method of transmission over the internet is 100% secure. However, your template content remains secure on your local device.

You have the following rights regarding your personal information:

Account Information Rights:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your account and personal information
• Portability: Request transfer of your account data to another service
• Opt-out: Unsubscribe from marketing communications

Local Data Rights:

• Full Control: You have complete control over your template customizations stored locally
• Export: Save your work as PDF or other formats anytime
• Delete: Clear your browser data to remove all local customizations
• Backup: Create your own backups of your work

To exercise account-related rights, please contact us at privacy@funeralprogram.net

We use cookies and similar technologies to enhance your experience:

• Essential Cookies: Required for basic website functionality
• Analytics Cookies: Help us understand how you use our site
• Preference Cookies: Remember your settings and preferences

You can control cookies through your browser settings, but disabling them may affect website functionality.

Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.

If you have any questions about this privacy policy or our data practices, please contact us: